Troubleshooting Your Clock

Most problems that occur with cuckoo clocks are easy fixes that you can perform yourself. Below are the most common ones, with videos for troubleshooting your cuckoo clock.

Please note that I am not a cuckoo clock doctor. I created this page as a resource. If you have further questions please contact a real life expert. To repair a clock yourself visit www.NAWCC.org. The forum contains a wealth of information from seasoned cuckoo clock repair professionals. Also, join the Black Forest Cuckoo Clocks (search for it on Facebook) Facebook Group. You will find repair professionals, collectors, and a wealth of knowledge there.

Does your cuckoo stop ticking? Does it not keep time?

Please note that I am not a cuckoo clock doctor. I created this page as a resource. If you have further questions please contact a real life expert.

Is your cuckoo not cuckoo-ing?

Please note that I am not a cuckoo clock doctor. I created this page as a resource. If you have further questions please contact a real life expert.

Is the hour hand loose?

Please note that I am not a cuckoo clock doctor. I created this page as a resource. If you have further questions please contact a real life expert.

How to Properly Pack Your Clock for Shipping

It’s difficult to see this on this video, but it’s very important: Be sure to run the wire through four links (on a non-musical, six on a musical) of the chain, close to the bottom of the clock. It’s hard to see this most important detail in the video. That way you’ll catch both chains coming and going, so they can’t fall off the sprocket inside, necessitating a trip to the Clock Doc.
Also, catch the loop that the pendulum hangs on with the wire. That will keep it from banging around inside and possibly getting things out of whack.