Contact The American Cuckoo Clock Company 111

the cuckoo clock designer


Questions? Ideas? Cuckoo stories? We want to hear from you!

To contact us please comment below or

Email  [email protected]

Call or text (800) 272-0742 

Please only calls regarding our clocks. We are not a repair service. For help with other clocks, find information at the message board at


To keep up with news at The American Cuckoo Clock Company, sign up for our mail list in the bar above. Through research and my trips to Germany I’m learning everything cuckoo clocks and, as a writer, writing about it. The history of the industry is fascinating as is what’s going on today. Also, I add helpful how-to videos regularly and blog posts about such things as a rare peek inside a cuckoo clock factor. But the best reason… You’ll be the first to know about my new designs!

To be part of the development of new designs, for the latest info on upcoming cuckoo clock releases, the progress of clock orders making their trek across the Atlantic, etc., “Like” The American Cuckoo Clock Company Facebook page.

Thanks for being a kindred cuckoo-for-cuckoo-clocks soul!

Jodie Davis at the Schneider cuckoo clock factory in Schonach, Germany.

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111 thoughts on “Contact The American Cuckoo Clock Company

  • Judy Robeck

    Hi Jodi
    Can you tell me when I will receive my clock? I sent payment already for the 8 day payment. When I tried you email address it said it was not properly setup. Are these clocks still available?

    [email protected]

    • JOdieRD Post author

      Hi Judy,

      Oh my gosh, I have you on my list for an 8-day, but I don’t see that I sent you are email confirming that. It’s weird because I distinctly recall double checking that I didn’t have one more left in stock. Nope, I had sold the last one I have the day before. But I have more in the queue. It should take 4-6 weeks to get them. Your name is first on the list. I’ll send you an e-mail before I ship it to give you a heads up.
      I’ll send a copy of this email to you sow e’re sure we are hooked up by that route.
      I apologize for being flakey!


  • Michelle Guadarrama

    I purchased the quilters clock and you can’t stop the cuckoo at night unless you stop the clock entirely. Often times it just stops for no reason at all. I have made sure it is level but it just stops all the time. I would buy this one if it weren’t for that.

    • JOdieRD Post author

      Hi Michelle,

      Gosh, I’m glad you’re letting me know you have a problem!

      You should be able to push the lever at the left side of the clock up to silence it at night. That way it will keep running and therefore keeping time. The lever won’t go all the way up or down in the slot. Just push it gently until it stops.

      Yes, level side-to-side is important. Is it flat against the wall? Sometimes they slide forward on the hanging screw making the pendulum rub on the opening at the bottom of the clock.

      The guru is Keith Seabolt. He actually checked out your clock before I sent it to you so it should be working fine.

      (706) 219-3556

      Please give him a call. He’ll get that cuckoo straightened out!


  • Charlene Eisner

    Hello my name is Charlene Eisner and my husband knows some of the German language,lived in Schwabland Stuttgarten and Boeblingang and is familiar with good quality black forest Cookoo clocks,if you can call us here in the United States, 1~606~277~1849 and would like to talk to you about clocks. Sincerely, Charlene Eisner 🙂

  • Bonnie Walker

    Hi Jodie – love love the quilter clock. I am going to order one but wanted to know the time period for shipping. I live in Sanford NC and would like to know what to expect on when could receive – we are going to be gone for a few days the first of August – so I could wait until our return.. Today 7/22 – leaving on August 2nd. Thanks for the info. Bonnie Walker

    • JOdieRD Post author

      Hi Bonnie,

      Are you going to order the 1-day or 8-day? I have plenty of the former and can send it whenever you wish. From Ga to you it should be two days via Priority Mail. The 8-day is a few weeks out. I can get the 1-day out to you tomorrow if you want to get it before you head off.

      Thanks for the kind words. When I first imported them I thought I might be the only nut who would want such a thing. Not so! It’s turning into a fun business of spreading smiles!


  • Christo Jacobs

    I have a brilliant idea for a cuckoo clock. It has to do with Krishna, playing his flute on the hour, then The Maha Mantra at 6;00am and pm Krishna clocks would not only be a novelty, but a cherished item in any household Hindu or otherwise. Hare Krishna, and Namaste

    Christo Suzette Jacobs

  • Trina Moss

    I would love to order a clock. I’ve already put a bug in my husband’s ear for Christmas! Can you color the hair salt and pepper instead of blonde? Thanks, Trina Moss

    • JOdieRD Post author

      Hi Trina,

      Yes! I’ve been asked to replace the kitty with a doggie, so those are on the way. And I have been asked for brown hair. So I figured I’d take pictures of the dog and brown hair options when the dogs come in. Now I’ll add salt and pepper. Great idea! I’ll add the as options during the ordering process. Such fun!


    • JOdieRD Post author

      Hi Dennis,

      It’s a flat rate of $16 within the continental US.

      Please do suggest how I could word it more clearly. I sure didn’t intend to be confusing.

      Best wishes,


      • JOdieRD Post author

        Actually, I think I may get what you were referring to. To have everything work out in the end between my shopping cart software and PayPal I have added the shipping to the prices. Otherwise in the shopping cart and gets all screwy. So it says the price plus the shipping in one place, and the combined figure in another. Still, I hope it’s clear!

  • JOdieRD Post author

    Hi Gloria,

    Sorry for the confusion. I ran out so quickly! But put the notice on the site when I still had a couple left, just in case. Your husband and I had been conversing, so he has an email about it with tracking info. It will arrive this week.
    I hope it brings lots of smiles!


  • Connie Geidenberger


    I love the quilt cuckoo clock and haven’t had mine very long. But the minute hand broke. Is it possible to buy a replacement hand without sending the clock back?

    Thank you.

  • christ barney

    Hello Sir/Ma’am,

    I am Chris Barney and I run a retail store here in San Pedro Sula,Honduras. I would like to place an order from you and have it shipped with a shipping company I have used several times in the past. Before placing an order with you, I would like to know if I can pay with a credit card (such as Visa or Master Card), also, I don’t like to place online orders so can I simply email an order form and have you give me a quote? This will allow the fastest processing of my orders. I appreciate your time in these matters.

    Very Respectfully,

    Chris Barny
    11-15 ave Noroeste
    1015 San Pedro
    Sula, 21104, Honduras

    Looking forward to your response so we can proceed further as soon as possible..

    Warmest Regards
    Chris Barney

      • Tegan

        Hello Jodie,

        I received a near identical email to the comment you received below, and was wondering if anything came of it, I have received an order from them but feel like it could be a scam, did yours go through successfully?

        Sorry for any inconvience, I was just searching for the address and your website came up, I also had a look at your clocks they are beautiful!!!
        Thank you for any feedback you can give me regarding the comment below.

        Thank you
        Tegan Neville

        christ barney
        December 12, 2016 at 8:42 PM
        Hello Sir/Ma’am,

        I am Chris Barney and I run a retail store here in San Pedro Sula,Honduras. I would like to place an order from you and have it shipped with a shipping company I have used several times in the past. Before placing an order with you, I would like to know if I can pay with a credit card (such as Visa or Master Card), also, I don’t like to place online orders so can I simply email an order form and have you give me a quote? This will allow the fastest processing of my orders. I appreciate your time in these matters.

        Very Respectfully,

        Chris Barny
        11-15 ave Noroeste
        1015 San Pedro
        Sula, 21104, Honduras

        Looking forward to your response so we can proceed further as soon as possible..

        Warmest Regards
        Chris Barney

        • JOdieRD Post author

          Hi Tegan,

          You’re the second person to ask me. In response to my reply I received an email from this person. It made no sense, even accounting for a language gap. The clincher was that the same email, but to another person was attached. So I deleted it. So, disregard it and get back to real business!


        • heidi blagden

          Hi I to find your website, through checking out Christ Barney address, he ordered a high quality of items and I felt that it was a scam, it iis, as I told him that he needs to pay online, however, he still wanted me to send the items and payment sent later. DONT SELL TO HIM

          On a positive note, love your items

          Heidi x

          • JOdieRD Post author

            Hi Heidi,

            Man that guy is busy! I got a call from someone about it last week. Everyone who has contacted me has been a small business — and smelled a fish also. Yup, ignore the slime!

            It’s actually been fun to chat with those who have called me to see what their businesses are. Best wishes to everyone in their businesses,


          • Christina J Whippo

            I got the same inquiry from my site. First thing that is suspicious is the foreign country plus the lack of paying online and using their own shipper. Here is my email: (seems like he changed his name. LOL)

            Hello Sir/Ma’am,

            I am Joseph Kolasnac and I run a retail store here in San Pedro Sula,Honduras. I would like to place an order from you and have it shipped with a shipping company I have used several times in the past. Before placing an order with you, I would like to know if I can pay with a credit card (such as Visa or Master Card), also, I don’t like to place online orders so can I simply email an order form and have you give me a quote? This will allow the fastest processing of my orders. I appreciate your time in these matters.

            Very Respectfully,

            Joseph Kolasnac
            11-15 ave Noroeste
            1015 San Pedro
            Sula, 21104, Honduras

        • Avril

          I know this is overkill. But had to share since I sell delicate ICE CREAM cakes in Philadelphia and also received the same email today from “Christ” Barney of Honduras. For obvious reason, I do not hesitate in saying THIS IS A SCAM. Although with my situation, he was ready to “pay” — using a fraudulent credit card.

      • Roxanne Bowers

        How was your interaction with mr. Barny?
        He has approached thru email, trying to verify the request is valid.
        I could not find his shipper thri google search, any help would be appreciated

        • JOdieRD Post author

          Hi Roxanne,

          That man is busy! This is the third inquiry in four days.

          I smelled a fish so didn’t follow up. The two others who called the past few days smelled the same fish. So none of us has proven him legitimate or not, but everything about him is red lights and sirens. One person who called said he checked out the man’s address and found it to be a high crime area.

          If he wishes to prove himself legitimate, we’d all be happy to do business with him.

          So glad you asked. I hope this isn’t a scam. and if so I hope no one is falling for it. We with small businesses work too hard for that to happen!


          • Julia Rizzo

            I am so relieved to see other people here with the same scam. I found your lovely page via a google search of “Christ Barney Scam”, haha. I definitely smelled a scam from a mile away and this person is still busy! Jeesh. Here is the e-mail I received. (I have a small apothecary/ beauty product business) ;

            Name: Chris Barney

            Email Address: [email protected]

            Subject: ATTN:ORDER ENQURTY

            Message: Dear sir

            I am Christ Barney and I would like to place an order from you and have it shipped with a shipping company I have used several times in the past. Before placing an order with you, I would like to know if I can pay with a credit card (such as Visa or Master Card), also, I don’t like to place online orders so can I simply email an order form and have you give me a quote? This will allow the fastest processing of my orders. I appreciate your time in these matters.

            11-15 ave Noroeste
            1015 San Pedro
            Sula, 21104, Honduras

            Looking forward to your response so we can proceed further as soon as possible..

            Warmest Regards
            Christ Barney

            (Sent via Golden Apothecary)

    • JOdieRD Post author

      Hi Susan,

      I checked my newsletter list and don’t find this email address on it.
      I sincerely apologize if there is something coming from me, but I send out emails way too infrequently according to marketers and am scratching my head trying to think of what I could be missing that’s coming from me to you. I even looked in Gmail and there’s no record of any emails.
      If you can forward me one to give me a clue, I will take care of it.

      Best wishes,


  • Joe Valenty

    Would bird cuckoo clock function properly exposed to cold but not rain or snow. I’m in Pittsburgh and would put one on my roof covered deck. Would moisture and or humidity harm the movement?

    • JOdieRD Post author

      Hi Joe,

      Keith had a few thoughts:
      1. Will the clock be exposed to any kind of wind? That could affect the pendulum, so it wouldn’t keep time.
      2. It would need regular servicing of the metal parts due to corrosion.
      3. He’d suggest sealing the wood with an exterior poly to prevent the humidity from warping it.
      And of course, anything other than hanging it inside voids the warranty.
      So it’s possible as long as you take precautions and know it won’t last nearly as long as it would inside.
      Gosh, it’d look great on a porch!


  • Roger

    I do not care for the gold chain on my 8 day clock.
    Can i substitute the stock chain with a braided stainless steel line ?
    Just curious if the movement will work or if there will be issues with accurate timekeeping.

    • JOdieRD Post author

      Hi Roger,

      I’m with you!
      It should work just fine as long as the links in the chain are the same size. That’s determined by links per foot. But from what I know, the difference comes down to 1- versus 8-day. has chain as do many other online retailers. I’m sure a quick call will answer your question if the site doesn’t.


    • JOdieRD Post author

      Hi Dora,

      The biggest is the American Barn Cuckoo Clock which will be here in May. I don’t quite have final pricing but I am determined it will be under $850 even though its a very expensive clock to produce. In addition to the 8-day movement it has a farmer who hoes, plus music, and a horse that goes in and out of his stall. And lots of critters: cows, chickens, a cat, pig — even a rooster!

      Are you on my mailing list? As soon as I get the price nailed down I will put up photos and send out a newsletter to announce it.

      Thanks for asking!


  • Dan Gagnon

    I bought a 24” Black Forest Hunters coo coo clock in Germany in 1981. It’s an eight day with music, dancers and a coo coo bird. The music (Edelweiss) can be turned off. The clock work is Regula and the name “A. Schneider and sunne” appears on the inside mechanics. The clock has not been used in 20 years. It has been preserved very well. I would like to know more information about it. What is the value? Is it an antique? I have pictures of it if necessary.
    Thank you for your time, Dan Gagnon

    • JOdieRD Post author

      Hi Dan,

      Since I haven’t been at this long I am not up to speed on the history of Schneider clocks. But I can direct you to where the cuckoo folks hang out.

      You can post in the forum here:

      And this Facebook group includes a lot of people whose brains are full of cuckoo knowledge:
      (Search for it like this. It’s a closed group so you’ll ahve to join.)

      Good luck!


    • JOdieRD Post author

      Hi Lorraine,

      I tried, but Mail Chimp didn’t find you on any of my lists. Perhaps you already did it through the email itself but hitting “unsubscribe”?

      Either way, you won’t be getting anymore.

      Thanks for letting me know!


  • Sara Schafer

    Where are the clock movements produced? If it is purchased for the US, how difficult will it be to have clock works repaired? Would the clock have to be sent to Germany?

    • JOdieRD Post author

      Hi Sara,

      The entire clock, including the movement, is made in the Black Forest. I’ve just been there, so I can attest 100%! And I can’t wait to go back as I am going to take photos and videos of each craftsman and part of the process. It amazes me that every part, even the chains, are still made right there. That horn needs to be tooted!

      The movement is made by Regula, which if you go online to the where folks who work on cuckoos chat, you’ll find are hands down the best.

      Nope, it won’t have to go to Germany for repair. First, I can also tell you Schneider is known for their quality. Their #1 warranty clock doc (Keith Seabolt of The Clock Shop in Cleveland, Georgia.) tells me that in his experience the incidence of repair for Schneider clocks is way below that of other brands. In fact that’s why he directed me to them to have my clocks manufactured by Schneider in the first place. I haven’t actually counted, but I’d guess for hundreds of clocks I’ve imported so far customer contacts have been far less than 5%. And of those nearly all can be fixed by watching a video or via a phone call to e or Keith. (For example the cuckoo gets stuck because the wire has moved over his tail in shipping.)

      Thanks for asking those questions. I’ll look at the site and see how I can better impart that information. You’ve helped me imporve and I appreciate that!


  • Cynthia A Schoeppel

    Hi! Do you have any of the 8 day quilting clocks with the dog and also the woman having salt and pepper hair? Thanks—Cindy

  • Toni Cina

    Hi Jodie. I saw you in Parade Sunday magazine. Your clocks are beautiful. I live in Clearwater, FL. and have a cuckoo clock that is over 75 years old. I have a young man who repairs it here and thought he might somehow be a good contact for you. His name is Khalid Satay. His father and grandfather were clock repair artisans. His number is 727-460-3197 or Wishing you much success. Toni

    • JOdieRD Post author

      Hi Toni,

      Oh my! Three generations! yes, I’d love to be in contact with him. What a great story! Thanks so much for the connection and the kind words.


  • Tisha Gotte

    Hi Jodie,

    I sent you a detailed email about you possibly speaking to one of two women’s groups I am part of. Hope you will have time to answer that.

  • Paula Jones

    I love cuckoo clocks and have one my then husband brought home from a tour of duty in Europe between 1970 & 1972. I love my clock, but it stopped running probably 30 years ago. I have not been able to find anyone to even look at it to see if it can be repaired. Do you know of anyone anywhere close to Jackson, MS that works on these old clocks?

    • JOdieRD Post author

      Hi Paula,

      Probably needs a good cleaning and will be running like a charm.

      I looked on Schneider’s list of warranty dos, but there are none in MS. Surely there is someone around though. Clock docs are often found in antique malls. Or call and antique mall to find out who they would recommend.

      Let me know if you’re unsuccessful and I can recommend someone to send it to. You need to be enjoying that cuckoo!


  • Mahesh Chavan


    I have purchased a cuckoo clock & it’s a fantastic clock.

    Could you please tell me how to wind up the clock? Do I need to wait for the clock to stop completely before I start winding? Do I need to wait for exact 24 hours for winding or it can be done a couple of hours before as well?

    Your prompt reply will be appreciated,

    Best regards,

    Mahesh Chavan

    • JOdieRD Post author

      Hi Mahesh,

      Simply pull down on the chain that doesn’t have the weight on it. You can wind it anytime. I often wind my one-days twice a day. It doesn’t matter how often you wind it as long as you’re gentle.


  • Esther Gravel

    It would be fun if you could open a new topic (in a signet above) with the places (country, city, village) where your customers come from. Just for fun. I’d be pleased to see my beautiful city St-Félicien, Quebec, Canada (with Internet url to the official website of the city or a map of Prov. of Quebec) among all cities you send one or more of your creations (designs) with Anton Schneider cuckoo clocks.
    Do you think it would be possible to do such a thing?

    I wish you a wonderful day with a lot of new customers…. and having only good news.

    Esher Gravel, St-Félicien Quebec Canada

    • JOdieRD Post author

      Hi Esther,

      That’s a great idea! I wonder how I could make a map with clickable “pins” on it. A good project for a rainy day!

      Did your clock arrive yet?

      Wishing you a wonderful day too!


  • pete mazzolani

    i have a question i bought a black forest clock thats supposed to come out every half hour as well as every hour

    is there a setting so the bird comes out on the halfhour its fine every hour but doesnt come out on the half hours.

  • Deanne

    Our cuckoo clock (a very old one) keeps perfect timing but all of a sudden it is going crazy with the cuckoo’ing… it has swallowed a bottle of energy pills! So fast you cannot even count them! Hubby has a horrible habit of pulling up the weights just about every time he walks past – sorry, but he has Alzheimers and I was wondering if this could be the problem. If one moves the pendulum leaf down it slows down the timing? Thank you in anticipation.

    • JOdieRD Post author

      Hi Deanne,

      I’m not a cuckoo clock doc, so I may be off, but it does sound as though something has happened with the movement. You can try adjusting the bob to see if that slows it down, but that crazy cuckooing sounds like something else. May be time for a clock doc!

      Best wishes to you and your husband,


  • Sara Toye

    Hi Jodie,
    I have a cuckoo clock that my father brought home from Germany in 1953 or so. I have had it since 1980 and I love it! I have had it cleaned and repaired a few times, but not lately. I discovered a short while ago that the clock was not sitting flat against the wall, possibly because the earthquake we had here in VA several years ago dislodged it a bit and winding it brought it out from the wall. In any event, I got it back on the wall after dusting it and now it has a peculiar habit of sometimes striking 2 or 3 times on the half hour and even occasionally up to 7 times. I have gently moved the hands around for a whole 12 hour cycle and most of the time it does fine. But then, out of the blue, it does the odd number of cuckoos. It seems to be pretty much okay with the hour strike, although I think I detected an error once in a great while.
    Any suggestions you can give me would me most appreciated. Thank you!

    • JOdieRD Post author

      Hi Sara,

      This doesn’t sound like a simple fix. You’ll need to take it to a clock doc for some digging into the function of the movement.

      I suppose with all of the devastating weather events lately one can’t be too upside about an earthquake with such relatively small collateral damage!

      ~Best wishes,


    • JOdieRD Post author

      Hi Larry,

      Yes, as a cat lover myself (I have only four) this is on my for-sure list. I’m thinking it will be some fairly atypical animation. I’ve seen some old clocks that have given me some ideas. The bird or mouse could come out and then the kitty “run” through after it. My barn kitty says he’ll be happy to be the model. Not sure though if folks really want to see the dead critter hanging from his mouth!

      Thanks for writing. This is how I know what people are interested in. Now that I am making them in the U.S. I can be way more nimble in getting new designs out. So I’ll be polling my followers on Facebook and newsletter subscribers as to which clocks to do next.

      Now to go fry up that mouse Reid left in the garage by my barn shoes,


  • Manikandan Kannan


    I bought my battery operated Cuckoo clock by Dec 2013 or Jan 2014 when I was in London .Right now I am in India .My clock was fine and running well . But for past six month the cuckoo is not cuckooing and the after cuckooing there will be some 12 different music will be played it is also not playing .But the clock is running fine without cuckooing and playing the music .Could you please help to solve the problem please.

    Thanks & Regards
    Manikandan Kannan.
    [email protected]

    • JOdieRD Post author

      Hi Manikandan,

      I have no experience with battery operated clocks as mine are traditional weight driven cuckoo clocks. But it sounds as though it could easily be that it’s simply a loose connection. Have you looked to see if a wire is undone?


  • Bonnie Holtz

    Hi! I have an 8 day cuckoo clock that I bought in 2005. After moving, the cuckoo and the music box are not working. The clock is keeping time but not cuckooing or playing the music. Only the middle weight is dropping. Any suggestions? I am so sad and desperately want the clock to work. Thanks!


    • JOdieRD Post author

      Hi Bonnie,

      Is the cuckoo door unlatched? Is the night time shut off in the on position? It’s either a lever to the side or a pull down at the bottom where the chains come out.

      Hopefully one of those two things will be the case!


  • Nancy Hoyt

    I wanted to thank you for your informative and easy to follow video on YouTube on how to pack a cuckoo clock for moving. It helped us immensely. I would have given you a thumbs up but I didn’t have time to sign up for YouTube. Sheesh.

    • JOdieRD Post author

      Hi Nancy,

      I know what you mean. And I likewise feel bad when I don’t do it.

      So glad you found the video. Getting packing right can save some headaches — and expense!


  • Marie Carlson

    Hi Jodi,
    I just wanted to let you (and other small business owners) that the “fishy” guy (Chris Barney) is sending his emails again only he is now using a different name Joseph Kolasnac–see a copy of his email below. I had also smelled a fish and was researching his address your website came up. I am so grateful that I found this so that I don’t have to waste any more time on him.

    I looked at your clocks while I was here, they are spectacular! I lived in Germany for 2 years when I was much younger and your website gave me a touch of nostalgia and warm memories!

    Thanks for keeping the fish guy comments on here,


    Josef Kolasnac

    [email protected]

    Hello Sir/Ma’am, I am Joseph Kolasnac and I run a retail store here in San Pedro Sula,Honduras. I would like to place an order from you and have it shipped with a shipping company I have used several times in the past. Before placing an order with you, I would like to know if I can pay with a credit card (such as Visa or Master Card), also, I don’t like to place online orders so can I simply email an order form and have you give me a quote? This will allow the fastest processing of my orders. I appreciate your time in these matters. Very Respectfully, Joseph Kolasnac 11-15 ave Noroeste 1015 San Pedro Sula, 21104, Honduras +504373843938 Looking forward to your response so we can proceed further as soon as possible.. Warmest Regards Joseph Kolasnac

    This message was submitted from your website contact form:

    • JOdieRD Post author

      “The fish guy” Marie, that’s a good name for him. Thanks for keeping the info coming. I hope people he’s trying to scam find this so he’s never successful.

      Yup, cuckoo clocks bring up all those warm fuzzies. Makes it a neat business to be in.

      Best wishes for a prosperous and happy Christmas!


  • Teresa Elliott

    I have a concern. I contacted someone on EBay regarding the clock which was SIGNIFICANTLY more than you are selling them for. HE responded that HE was the designer and HE could charge what he wanted. I mean we are talking over $200 more than here on your website.

    So, I’m confused as to who the designer is. Please clarify. Of course you cannot get a name through EBay (without buying) so I’m not sure what his name is.

    I mean it doesn’t really matter since I cannot afford to buy one, but I’m just curious.

    Signing off as
    U.S. Army Veteran and Novice Quilter in Idaho

    • JOdieRD Post author

      Hi Teresa,

      Your comment is alarming! First, I am the designer and importer. Period. I contract with the factory to have my designs made. Second, I never, ever would have responded in such a nasty fashion. Could you point me to the listing? I looked on eBay and couldn’t find anyone else selling them. There’s no way they could do so other than buy them from me, so I don’t know how this could happen.

      You could easily see two clocks that look exactly alike listed for two different prices, listed by me. That the difference in price ($150 though, not over $200) is due to the difference between the 1- and 8-day clocks? They look close to the same. Visually, the only difference is that the weights are larger for the 8-day.

      Please write back. This is troubling!


  • Jim Pinney

    I have a Black Forest Cuckoo Clock that I have been having issues with. The clock is 19 years old and I have cleaned the clock. The issue that I am having is that at 5 min til the hour, the music and dancers start and wont stop until the hour. At the hour the cuckoo comes out, chirps the time then goes back in and the music and dancers will stop. At 30 min the cuckoo comes out for a chirp and one set of music and dancers which i believe is correct. Any help would be appreciated.

    • JOdieRD Post author

      Hi Joyce,

      Perhaps. It depends upon whether there’s enough room in the clock for the movement and the differences in clearance for the chains and pendulum. You’ll have to take it to a clock doc who will be able to determine that. FYI, my doc charges $145 for the conversion on my Quilt Shop Cuckoo Clock. It took him a lot of time for the first few though as he had to do a lot of figuring to make it work. So it could cost more if your doc is just doing this one time. But winding just once a week may be worth it!


    • JOdieRD Post author

      Hi Terry,

      Is it hanging 6 to 6 1/2 feet from the floor so the chains have room to run their full length? If so, there could be a kink in the chain, look at the left hand one.


  • Janice Priolo

    I have purchased a cuckoo clock and have successfully set it up; however, the bird cuckoo once and now does not go back in. What have I not done right?

    • JOdieRD Post author

      Hi Janice,

      You didn’t do anything wrong!

      One of the wires, probably one to the bellow, is catching. Open the back and run the minute hand to see the clock operate and you may be able to see what’s catching. Since this is my clock, please give me a call or send me your number [email protected] if you aren’t able to fix it yourself. I’ll have Keith the clock doc talk you through it over the phone. This is one of those things that goes wrong once in a while with such simple 250 year old technology during shipping. We’ll get it fixed!


  • Earlene Williams

    I’d like to purchase one of your quilting rubber duckies for a friend in Maine. We always exchange quilt related gifts to each other on our birthdays and hers is coming up March 6. I live in Florida and am wondering how I can ship it straight to her from here. Do you have an area on your site where I can do that?

    Thank you.

  • Charlie McWhorter

    I have a black forrest cuckoo clock that was not packed right when we made our last move from Hawaii. Everything appeared to be in working order until I noticed the cuckoo will not go all the way back in and the door does not close at all. The door seems very loose also but all the connections seem to be in place. What may be the problem? It looks as if the rod connected to the door may not be connected along the front side of the clock mechanics and I have no way of seeing what is happening in that area with out taking the entire mechanism out.

  • Julie LaDuke

    Hello Jodie,
    I love your cuckoo clocks and your Rubber Ducky psyche. I am interested in your affiliate program. I am just starting up an online quilt shop that will feature my template designs for old fashioned quilt blocks. I would like to feature your cuckoo clocks on my web site as they would add a flair to my own marketing strategy. You see the name of my shop is Quilt Time Design. So featuring your cuckoo clocks would not only help promote the sales it would be a charming addition to my, “any time is a good time to quilt” philosophy. Please let me know what I need to get started.
    Thank you,
    Julie LaDuke
    Quilt Time Design

  • Allen Coleman

    We have a complicated night time shut off with a wire loop that is bent at an angle and cannot seemed to be pulled down. It also swivels around but seems to settle leaning to one side. I am sorry to bother you but we just purchased the clock, it came from Germany and the instructions were not helpful. Also, the sticker next to the shut off is in German and basically seems to indicate and up or down on/off? Be happy to send you a photo. Thank you for reading this and look forward to any suggestions you can possibly share. Thank you, Allen

  • Brenda Mulgrew

    We would like a cuckoo clock that reflects a Medieval Castle with Crusader Knights, banners of Black and Red, and possibly a Lord and Lady figure as well.


    First of all Jodie I am excited to find your site. I absolutely love cuckoo clocks. Strange but true, I know. I looked through what you have available for sale but did not see quite what I was looking for. Especially as the site references the Black Forest, I was hoping that you might have examples of clocks depicting such. Am I just not seeing them or are they not in your product line yet? If you have, I would love to see them.

    • JOdieRD Post author

      Hi Ian,

      Currently I have the three clocks I designed that are made by Anton Schneider in Germany and am introducing my first three made here in the next month. The term “Black Forest” references the fact that these are Black Forest Cuckoo Clocks. The models I make here are made exactly as they are in the Black Forest, with all of the clockworks imported. I’m simply making them here in order to have new models in a timely manner — and thereby a viable business. All that to say that “Black Forest” doesn’t refer to the design itself, just the roots.

      That said, are you looking for a forest clock? I’m always open to ideas!


  • John Raftery

    I recently acquired this beautiful cuckoo clock by the american cuckoo clock company . its a model 504. Im trying to find out when it was made and its value today. Thanks in advance for any help you can offer.

    • JOdieRD Post author

      Hi John,

      Your best bet is to check eBay. So interesting that it has become to arbiter of values. We simply took up the name, we’re not the original company. But on my to=do list is to do an exhaustive search on the company and publish as much info as I can. They actually didn’t make cuckoos for long.