Our clocks are packed carefully with materials particular to each clock. Please keep that box in case you need to pack your clock for shipping one day as he included packing is safest for your clock. Bubble wrap is not a cuckoo clock’s friend!
The boxed clock is then packed in a shipping box to further protect the clock. We see very little shipping damage, but just in case!
We ship UPS inside the United States and either Postal Service or DHL to Canada.
Free Shipping Within the United States
We are pleased to cover the cost of shipping our cuckoo clocks to customers within the United States. We have found UPS to be reliable and highly trackable.
Flat Rate Shipping to Canada
Since shipping is included with the continental United Sates, we offer flat charge to send clocks to our friends in Canada. This is less than the difference between shipping to Canada and shipping within the U.S. We like to simplify things!
Each of our clocks is hand crafted using genuine Black Forest clockworks and quality tested to last a lifetime, to become a family heirloom.
We back each clock with a two-year warranty. Simply contact us with any questions and we will get your clock running — and you smiling!
*Naturally, we can’t be responsible for and damage to or mishandling of your clock. But we will find someone to help you get that stuck chain that your grandchild pulled too hard fixed.
A Lifetime of Support — In America!
With American Cuckoo Clock Company clocks, you needn’t try to contact the manufacturer in Germany, or find an authorized technician state-side, when you have concerns regarding your clock.
We, the manufacturer, are right here in Hickory Flat, Georgia ready to answers any questions you may have about your American Cuckoo Clock Company clock.
And we mean for the lifetime of the clock!